It's like he doesn't even want my money.
Dealing with Craig, the owner, was a very frustrating and pointless experience. Over a period of two weeks, and numerous attempts at communication, I felt strung along and that I completely wasted my time. The website gives a number that should provide the fastest response. After speaking with him initially, the only responses I got to my follow up calls (to both the numbers listed on the website), voicemail, and texts were to ask if he had responded to me yet (...). He asked if I still needed a unit. I said yes....three days later, still no response. I finally reached out saying I would like a response or I would have to take my business elsewhere, as I felt my time was being wasted. He responded WITHIN 15 MINUTES, and had the gall to act offended, saying he didn't want to start off a business relationship with me being upset, and that I should go somewhere else. Unprofessional, uncommunicative, rude on the phone, and false information on the website. I am taking my business elsewhere and I strongly recommend that you do too.
"Text is the fastest way to reach us." He might respond to your text, maybe, two days later. He strung me along for almost a whole week before he finally committed to a meeting time at the office. When I arrived at the agreed upon time I spoke to a carpenter there who said he went to lunch. This was after I waited at the gate for 20 minutes.
Buffalo Mini Storage is a US Storage based in Buffalo, Minnesota. Buffalo Mini Storage is located at 1004 1st St NE, Buffalo, MN 55313, USA.
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